FAQ

Our products are handcrafted by artisans in Bengal using traditional techniques and sustainable materials like bamboo, jute, and khadi. They're chemical-free and non-toxic, making them safe for you and the planet. Each piece is unique, celebrating craft and heritage.

We ensure sustainability by ethically sourcing materials, partnering with artisans who receive fair wages, and minimizing waste. Our goal is to create beautiful products that respect the environment and its people.

Our products are free of harsh chemicals and toxins, making them suitable for everyone, including those with sensitivities. However, some materials like jute or bamboo might have natural textures that some may find abrasive. We recommend checking product descriptions and reaching out if you have any concerns.

Most of our products require simple hand-washing or wiping with a damp cloth. We provide detailed care instructions with each purchase, and you can always reach out for further guidance.

Yes, we offer eco-friendly gift-wrapping using recycled paper and natural materials. Choose from various designs and add a personalized message.

We offer various shipping options depending on your location and preference. Standard shipping charges are applicable. You can find detailed shipping information and costs on our website.

Yes, we accept international orders. Shipping costs are based on your location and order weight. Import duties and taxes are the recipient's responsibility.

We want you to love your InDesign purchase! If you're not satisfied, you can return your item within 30 days for a full refund or exchange. Please refer to our returns policy for detailed instructions.

You can reach us by email, phone, or live chat on our website. We're committed to providing excellent customer service.

Follow us on social media, subscribe to our newsletter, or explore our blog for new arrivals, updates, and exciting offers! We're always happy to connect with our customers and share the stories behind our beautiful products.